Refund policy

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At Cursive Letters Private Limited, we strive to provide our customers with a seamless shopping experience. We understand that there may be situations where you need to return a product or request a refund. This Return and Refund Policy outlines our procedures for handling returns and refunds to ensure your satisfaction.
Eligibility for Returns and its process: To be eligible for a return and refund, the following conditions must be met:

The product was purchased directly from our website, cursivelettersltd.com

The return request is made within 3 days from the date of delivery.

The product is in its original packaging, unused, and in the same condition as when received.

Products that are not eligible for returns and refunds include [used, washed].

Return Process: To initiate a return, please write us to cursiveletters.pl@gmail.com. Once your return request is submitted, you will receive instructions on how to return the product. Please ensure that the product is securely packaged to prevent damage during transit.
Refund Process: No Refund Policy
Replacement and Exchange: If you received a defective or damaged product, please contact our customer support team within 3 days of delivery to arrange for a replacement or exchange. We will cover the shipping costs for such cases.
Cancellation Policy: You may cancel your order before it is shipped. To cancel an order, please write to cursiveletters.pl@gmail.com support team as soon as possible. If the order has not been shipped, we cannot cancel the same.
Contact Us: If you have any questions or concerns about our Return and Refund Policy, please write to our our customer support team at [cursiveletters.pl@gmail.com] . We are here to assist you and ensure your shopping experience with Cursive Letters Private Limited is exceptional.

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